Who we are

Our website address is: http://wendyhaynes.com.   We take your privacy very seriously and adhere to the principles in the relevant legislations. We live and work with a code of ethics that supports trust and integrity in all our interactions –  our values are: respect, honesty, care and consideration.

What personal data we collect and why we collect it

The Personal Information that we collect depends on the context of your interactions with this site.

Products and Newsletters

  • Signing up for newsletters: Your name and email address
  • Attending events: Your name, email address, phone number, country of residence
  • Purchasing products: Your name, billing and postal address, phone number and email address. 

We use WooCommerce for the main structure of the site and to process orders and Mailchimp for our newsletters. 

Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, referring site, the date and time of access, operating system. We collect log information when you make a purchase so your orders can be checked if you have, for example, any queries about an order or wish to request another download option; or when you open a newsletter and click on links. This helps us to know what information is relevant in the newsletters and email campaigns we send out. 


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you make a purchase, open a newsletter, leave a comment, the metadata is retained indefinitely. 

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.